Advanced Client Portal - "MyDataPipe"
Gain immediate, intelligent insight into your solution. MyDataPipe features on-demand reporting, real-time management and analysis of resource utilization and performance, ticket status, historical data, and custom reporting on performance statistics and workflow management.
Featured Capabilities
- View your resources through a secure, personalized web-based interface
- View device information by individual server or by application group, including uptime, CPU, Memory and Virtual Memory and Storage
- View current monitoring setup per server
- Run custom reporting on performance statistics and workflow management
- Monitor, filter and view events and event history for devices
- Review your latest backup status
- View bandwidth reporting by specific date ranges
- Submit and/or view open/closed tickets
- View listing of ticket response times and generated alerts
- View Solution Escalation Action Plan (SEAP)
- Update your contact information